Accessibility statement

This website is run by University of the Arts London (UAL). This accessibility statement applies to this website. 

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This site was created by UAL students and staff for the purpose of providing a space for students to think freely, share and see what their peers were also exploring during the uncertain conditions around the virus pandemic. 

We have also tried to make the website text as easy to understand as possible although we recognise we have more work to do on this.We have used a colour contrast checker and found that the majority of the text used throughout the site has a contrast score of 13.53. This equates to a pass in all categories and way above the 

We know that parts of the website are not fully accessible, this was largely due to the organic nature of the way in which the site was created. Content was generated by the students and was not uploaded with diverse able audiences in mind. This is something we are continuing to learn from and understand that a lot of work needs to be done to ensure this website is as accessible as possible.   

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How accessible this website is

We know that some parts of the website are not fully accessible:

While you should be able to navigate most of the site using a keyboard, in some cases the keyboard focus behaviour is not correct and some image caption controls are not accessible.
Some images may not have alternative text descriptions while other decorative and spacer images may not have appropriate alternative text.
In some cases, text has been styled to look like headings.
Some information is presented in images which are not accessible.
Some links need more descriptive accessible names.
Some of the text on the website is not written in Plain English.
Some of our embedded forms may not be accessible.
Some of our legacy videos embedded on the site do not have subtitles or closed captions.
Some of our downloadable documents are not accessible to screen readers users.
Social media content that is fed into the website may not always be accessible.
 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Site Team at [email protected]

We aim to provide you with an initial response within two working days and will provide clear information about how we will deal with your enquiry or complaint.

If you feel we have not answered your enquiry or complaint satisfactorily, please contact us again. We will escalate your enquiry or complaint to the Assistant Head of Online Services who will work with the team who provides the service/content to get you a response.

Feedback and contact information

If you need information on this website in an alternative, more accessible format please contact our Site Team at [email protected].

Please include details of the content you need and the required format or the service you are trying to access. We will then work with the team who own the content or the service to get you what you need.